Medical Assistance Services |
Managed Heath Care Solutions
We provide optimized and coordinated solutions enabling access to healthcare.
Worldwide Medical & Health Care Services
When travelling, it is important to know that you can access critical local services, when you need them, wherever you are in the world.
Our Asia Pacific medical network is vast and includes 10s of 1000s of providers spanning all Asian cities, through our partnership with several of the largest APAC networks. All our participating providers have been selected according to strict criteria. By simply presenting the BLK card at any in-network provider, your beneficiaries benefit from negotiated rates and direct settlement for inpatient and outpatient services.
24x7 Medical Assistance Solutions
All critical operations at HealthCase are supported by our professional 24x7 customer operations center. From our operations center we provide the following core services:
Managed Medical & Health Care Administration
We help to ensure that our clients receive a reliable, and efficient health care experience.
With our medical & health care services, we focus on ensuring quality care. Through ongoing evaluation, our advisors assess procedure necessity and service types, identifying over and underutilization in our provider network. This meticulous process ensures cost-effectiveness and delivers optimal outcomes for our clients.
Telemedicine Services
In addition to our emergency medical services offer we provide our clients with access to a range of other telemedicine solutions via our customer operations center. These are:
General Medicine
An on-demand or scheduled visit with a suitably certified physician by phone or video 24x7. This can provide a convenient, and efficient way to diagnose patient symptoms at an affordable cost. Our qualified team of doctors provide round the clock advice and guidance on a whole range of medical matters.
Caregiving
Utilizing our caregiving service members can assign loved ones third party access to their accounts. Thus, enabling caregivers to request medical visits, treatment and participate in 3way video or phone consultations with licensed doctors.
Dermatology
Registered members are provided with access to licensed dermatologists via web and/or mobile app in support of treatment on a variety of skin conditions; such as psoriasis, rosacea and others. All advice is dispensed conveniently and discreetly by expert medical personnel.
Tobacco Cessation
For patients needing help to quit smoking our tobacco cessation program provides a complete package. This includes medical assessment and treatment, together with professional coaching and education.
Behavioral Health Care
Leveraging upon our behavioral health care service patients are able to build up a relationship online with a licensed, friendly mental health professional, addressing important mental health issues without having to travel to a physical establishment.
Second Medical Opinion
When dealing with important medical matters it is imperative to seek out the best advice from the right medical professionals.
With our second medical opinion service our clients receive a second remote evaluation automatically, by a team of multi-disciplinary physicians from renowned worldwide medical centers, specializing in cutting edge medical research. Our process is fast and efficient. Ten days following submission of case details patients will receive a full review of any diagnosis or treatment plan from leading experts; all from the comfort of home.