About BLK Assistance

Our Group has proudly served the international healthcare sector since 1997

BLK Assistance proudly announces our expansion into the dynamic Asia Pacific region, marking a significant milestone in our journey spanning over 20 Years. With expertise in global healthcare solutions, we've earned trust as a reliable partner for insurance providers worldwide.

Our commitment to excellence drives us to deliver unparalleled 24/7 medical and emergency assistance , alongside concierge and travel services. This expansion underscores our dedication to serving our global community with compassion and expertise.

With efficient claims processing and round-the-clock customer support, we seamlessly integrate into the APAC market, upholding our reputation for reliability and excellence. Our goal remains unchanged: to ensure individuals receive exceptional care anytime, anywhere.

If you are interested in exploring a partnership with BLK Assistance or you wish to find out more details about our facilities or services you can call us on +66 (0) 2 078-6938

About

International Healthcare Protection - Urgent Health Care Solutions and people protection, Delivered Anywhere, at Anytime

 
 

Our History

  • 1997-2004 - Emerging years

    Multiple companies now integrated into the BLK Family were incorporated as early as 1997

  • 2004-2007 - Founding years

    Integration of administration of Health Plan Solutions with new claims processes

  • 2007-2010 - Diversification years

    Diversification in clinical bill reviews and claims adjudications

  • 2010-2017 - Integration years

    Integrated networks in the USA and South American first network of providers

  • Innovation years - 2018-2019

    New Management team and investments in art of state new integrated IT system. New solutions of Pharmacy Networks, Telemedicine and second medical opinions. Launch of the Travel Assistance activity.

  • 2019-PRESENT

    New Provider networks and Asia Pacific markets. People protection activity with “duty of care concept”
 

Our Team

The HeathCase Difference

About

Jean-Marc Griscelli

President and C.E.O

A humanist and leader with over 25 years’ international services experience with global or multinationals companies. Over the course of my career I have created and leaded start-ups – acquisitions, in a high growth environment throughout Asia-Pacific, Europe, Africa and in the U.S.A.

For every minute you are angry you lose sixty seconds of happiness.
About

Laura Simon

Chief Financial Officer

Chief Financial Officer with a demonstrated history of working in the consumer services and financial services industries. Skilled in Corporate Finance, Strategic Planning, Executive Management with M&A experience.

Pick Your Battles and Be Brave in Those Moments that Really Matter.
About

Jessie Fricard

Customer Service Manager

Dedicated to developing customers' satisfaction and internal engagement. Background in organization and a life of experience in customer services. Strongly result focused and process management oriented to leverage efficiency within a team spirit.

Happiness is the key to success. If you love what you are doing, you will be successful.
About

Michael Lancri

Head of Client Development

Experienced Director of Business Development with a demonstrated history of working in the international insurance and assistance industry. Strong experience and knowledge in Strategic Partnerships, Alliances and International Sales.

Funny is when you're serious.
About

Yara Obregon

Claims Manager

We do what we have to so we can do what we want to.