About BLK Assistance
Our Group has proudly served the international healthcare sector since 1997
BLK Assistance proudly announces our expansion into the dynamic Asia Pacific region, marking a significant milestone in our journey spanning over 20 Years. With expertise in global healthcare solutions, we've earned trust as a reliable partner for insurance providers worldwide.
Our commitment to excellence drives us to deliver unparalleled 24/7 medical and emergency assistance , alongside concierge and travel services. This expansion underscores our dedication to serving our global community with compassion and expertise.
With efficient claims processing and round-the-clock customer support, we seamlessly integrate into the APAC market, upholding our reputation for reliability and excellence. Our goal remains unchanged: to ensure individuals receive exceptional care anytime, anywhere.
If you are interested in exploring a partnership with BLK Assistance or you wish to find out more details about our facilities or services you can call us on +66 (0) 2 078-6938
International Healthcare Protection - Urgent Health Care Solutions and people protection, Delivered Anywhere, at Anytime
Our History
1997-2004 - Emerging years
Multiple companies now integrated into the BLK Family were incorporated as early as 19972004-2007 - Founding years
Integration of administration of Health Plan Solutions with new claims processes2007-2010 - Diversification years
Diversification in clinical bill reviews and claims adjudications2010-2017 - Integration years
Integrated networks in the USA and South American first network of providersInnovation years - 2018-2019
New Management team and investments in art of state new integrated IT system. New solutions of Pharmacy Networks, Telemedicine and second medical opinions. Launch of the Travel Assistance activity.2019-PRESENT
New Provider networks and Asia Pacific markets. People protection activity with “duty of care concept”
Our Team
The HeathCase Difference
Jean-Marc Griscelli
President and C.E.O
A humanist and leader with over 25 years’ international services experience with global or multinationals companies. Over the course of my career I have created and leaded start-ups – acquisitions, in a high growth environment throughout Asia-Pacific, Europe, Africa and in the U.S.A.
For every minute you are angry you lose sixty seconds of happiness.
Laura Simon
Chief Financial Officer
Chief Financial Officer with a demonstrated history of working in the consumer services and financial services industries. Skilled in Corporate Finance, Strategic Planning, Executive Management with M&A experience.
Pick Your Battles and Be Brave in Those Moments that Really Matter.
Jessie Fricard
Customer Service Manager
Dedicated to developing customers' satisfaction and internal engagement. Background in organization and a life of experience in customer services. Strongly result focused and process management oriented to leverage efficiency within a team spirit.
Happiness is the key to success. If you love what you are doing, you will be successful.
Michael Lancri
Head of Client Development
Experienced Director of Business Development with a demonstrated history of working in the international insurance and assistance industry. Strong experience and knowledge in Strategic Partnerships, Alliances and International Sales.
Funny is when you're serious.
Yara Obregon
Claims Manager
We do what we have to so we can do what we want to.